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Our April newsletter carried a story
on the HR impact of new EEOC rules defining 'job applicant'
in the age of job boards and other web-based media. More recently,
Michael Harris, PhD, 1 wrote
thoughtfully on the possible adverse impacts of the new guidelines,
particularly in the area of applicant tracking.
First,
Harris raises concern that companies will now have to gather
too much information. Since companies must maintain records
for gender, race and ethnicity of all applicants, "
more
financial resources may be required on the part of companies
to comply [with the new rules]," he contends.
Further, Harris predicts, "
the greatest burden will
fall on companies that continue to use informal, un-standardized,
Internet-based recruitment systems (e.g., where the company
permits applicants to simply email their resumes to a company
representative)."
Second, Harris sees the definition of an applicant as "
overly
encompassing." He points out that SHRM and other employer
groups would have favored a definition that excluded unqualified
candidates.
He concludes, "That the provisions do not require someone
to meet even the most basic job requirements in order to be
counted as an applicant means that the door is wide open for
legal challenges."
Either of the possible negative effects that Harris observes
- one financial, the other legal - offers ample reason to
consider ways to manage the flow of applicants. Taken together,
they present a forceful case for exploring solutions sooner
rather than later that can reduce your recordkeeping expense
and your legal exposure, while helping you find better applicants.
Here is yet another application of Interview Exchange applicant
screening. Our COREquisites applicant questionnaire
achieves a deceptively simple goal: identifying job seekers
who possess the minimum requirements for the job, requirements
specified by the employer for each position, while discouraging
marginally qualified job seekers from applying in the first
place - and keeping you in the good graces of the EEOC.
Here's how it works. Job seekers come to know about the open
position through traditional channels - job boards, your corporate
website, print ads, etc. When they click the "Apply"
button, the system transfers them directly to the Interview
Exchange website.
The site informs them that your company is working with us
to make sure all applications receive full consideration.
We then invite them to complete the application process. This
step includes the COREquisites applicant questionnaire. It
consists of up to 10 Yes/No response questions that address
the minimum requirements for the job and other applicant qualifications
you may specify. Immediately, the job seeker gains a solid
understanding of whether he or she is under-, over- or well-qualified
for the position.
All this requires less than 30 seconds of the job seeker's
time. Best of all, it takes place BEFORE the job seeker completes
the application process, which limits the number of 'applicants'
you need to track for EEOC reporting. Further, the system
lets you avoid dealing with the often hundreds of resumes
from unqualified individuals.
The COREquisites tool enables job seekers to self-select into
or out of the applicant pool based on their own perception
of their chances of being hired. From a corporate branding
perspective, this applicant-friendly experience can only aid
your cause.
From a staffing perspective, the COREquisites process generates
a ShortList of applicants who you know match most if
not all of your job requirements and applicant qualifications.
As a result, you save significant time in this stage of the
recruiting cycle, enabling you and your team to spend more
time attracting the top applicants - efforts that can directly
improve the bottom line.
In fact, Interview Exchange clients report spending up to 90%
less time - up to 34 hours per job - compared with traditional
recruiting methods. Imagine the things your and your team
could do with nearly a week's extra time for every position
you need to fill!
So now, rather than worrying about the adverse implications
of the new EEOC rules, you can have the best of all worlds:
fewer and better-qualified applicants, more time to spend
on high-value aspects of your job, and reduced recordkeeping
and lawyers' fees.
For more information or to schedule a demo, contact us at 508.836.3800
or office@interviewexchange.com.
1 Michael Harris, PhD (mharris@easiconsult.com)
is vice president of litigation support services at EASI*Consult,
LLC, a management consulting firm that provides expert
assessment solutions and litigation support.
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